FAQs

1.) Upon receiving the plush toys, it may not look exactly like the product image.

Some adjustments may be needed, such as:
- Dressing the doll
- Combing and styling the hair
- Gently pressing the doll to reshape it, as the plush material is flexible

2.) What makes your plush toys unique?
Our plush toys are exclusively designed and sold in limited quantities. They are high in authenticity and only available at our store.

3.)  Can the clothes on the plush toys be changed?
Yes, our plush toys come with interchangeable jerseys. You can buy or custom their outfits to match the latest jerseys or when the player transfers to a new team.

4.) Why are your plush toys considered the best in terms of play, trend, and art?
Our plush toys are designed with high attention to detail and realism. The interchangeable jerseys allow for a variety of play options, keeping up with current trends and offering an artistic touch.

5. Where can I purchase these plush toys?
You can purchase our exclusive plush toys directly from our online store.

6.)  If I custom the clothes for my plush toy, how can I confirm that the clothes are of fit size?

If both your 20cm plush toy and clothes are customized from our website, they are of fit size with each other. If your want to customised clothes for other size, you need to make your own measurement and provide the size information to us.

7.)  Is the plush toy unique?

Yes, we specialize in creating exclusive, limited-edition plush toys of sport stars. Each doll is uniquely crafted and designed, with the ability to change outfits.

8.)  Can I return / refund the plush toy?

No, Except for quality reasons. When purchasing, please provide detailed and clear requirements.

9.)  Why is the plush toy very expensive?

Because our plush toys are exclusively designed and sold in limited quantities, they are only available at our store.