FAQs

1.)  Can I customize a plush toy bigger than 20cm?

Yes, we will quote a price to you.

2.)  Can children play with these dolls?

Yes, they are very lovable and worth a child’s attention.

3.)  If I custom the clothes for my plush toy, how can I confirm that the clothes are of fit size?

If both your 20cm plush toy and clothes are customized from our website, they are of fit size with each other. If your want to customised clothes for other size, you need to make your own measurement and provide the size information to us.

4.)  I customize a plush toy in your website, will it include clothes?

Not included, the cost of the plush toy on cover the doll itself. You can add on to purchase clothed separately at our website.

5.)  Is the plush toy unique?

Yes, because this design is is based on the character photo you provided.

6.)  Can I return / refund the plush toy?

No, This product is custom made. Except for quality reasons. When purchasing, please provide detailed and clear requirements.

7.)  Why is the plush toy very expensive?

Every customised phush toy is unqiue. We have design and handmade doll for only one in the world.